Terms of Service

These terms apply when you use the Go Surgery website and services, operated by JUSTBIKE SERVICES PRIVATE LIMITED (CIN U34102WB2019PTC233337), 5E (505), Southwinds 132, Ghosa Parganas Road, Manikpur, Lobby-I, Block-3, Kolkata, West Bengal 700148. By using Go Surgery you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the service.

Go Surgery is an information directory of surgeons, doctors and hospitals. We let you search, compare listed details, send an appointment request, and talk to our care team. We also share general information on treatments, insurance and EMI.

Go Surgery is not a hospital, clinic, doctor, insurer or lender. We do not provide medical advice, diagnosis or treatment.

Using Go Surgery, or talking to our care team, does not create a doctor-patient relationship with us. Any treatment is between you and the doctor or hospital. Information on the site is general and does not replace a doctor's advice. Do not delay or ignore medical advice because of something you read here.

Go Surgery is not for emergencies. In an emergency call 108 or 112 or go to the nearest hospital.

• A request is not a confirmed appointment. The doctor or hospital confirms the date, time and fee, subject to availability.
• We do not guarantee that any doctor or hospital will accept a request, or any date or time.
• Fees, timings and services are set by the provider and may change.
• You pay the doctor or hospital directly for consultation, tests and treatment.
• Cancellation and rescheduling are subject to the provider's policy. Tell us or the provider as early as you can.

Doctor and hospital details come from provider-supplied and public information. A listing is not an endorsement. We try to keep information accurate, but we cannot promise it is complete or current. Check registration details on the NMC Indian Medical Register or the State Medical Council. See how listings work.

Go Surgery does not issue insurance or loans. Coverage, claims, eligibility and EMI terms are decided by the insurer, TPA, bank or lender. Information we give about them is general.

• Give correct and complete information.
• Do not impersonate anyone, send false requests, or misuse the service or other users' data.
• Do not copy, scrape or resell directory data without our written permission.
• Keep your login details safe, if you create an account.

Providers must follow the onboarding rules, give accurate details, follow the National Medical Commission's advertising guidelines, and not pay or receive any commission or referral fee for patients referred through Go Surgery.

The Go Surgery name, logo, site design and content belong to JUSTBIKE SERVICES PRIVATE LIMITED or its licensors. You may use the site for personal, non-commercial purposes. Trademarks of other parties, such as insurers, belong to them and are shown for reference only.

The site may link to other sites. We do not control them and are not responsible for their content or practices.

To the extent the law allows, Go Surgery is not liable for the quality, outcome or cost of any treatment or service given by a doctor or hospital, for a provider's refusal or delay, or for losses from using or being unable to use the site. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

We may suspend or end access if you break these terms or misuse the service.

We may update these terms. The date at the top shows the latest version. Continuing to use the site after a change means you accept it.

These terms are governed by the laws of India. Courts at Kolkata have jurisdiction, subject to any rights you have as a consumer.

For complaints, see Grievance redressal. Contact: JUSTBIKE SERVICES PRIVATE LIMITED, 5E (505), Southwinds 132, Ghosa Parganas Road, Manikpur, Lobby-I, Block-3, Kolkata, West Bengal 700148; +91 93047 00338; support@gosurgery.in.